Customer Sales Representative
On-siteBurlington, Ontario, Canada
Job Summary
Engage directly with in-store customers to introduce products, answer questions, and offer recommendations while building rapport. Qualify potential leads by assessing customer needs and interests, then gather relevant information to pass to sales representatives for follow-up. Track and report all activities accurately within CRM systems, including customer interactions and lead generation, to inform sales strategy. Ensure retail spaces remain organized with promotional materials and product samples stocked. Work full-time or part-time between 10 am and 7pm, Sunday through Saturday, with occasional travel between locations as required.
Required Qualifications
- Experience in customer service, sales, or retail, with a focus on in-person customer interactions
- Excellent verbal communication and interpersonal skills, with the ability to engage customers effectively
- Ability to present products clearly and confidently, while tailoring messaging to individual customer needs
- Ability to identify sales opportunities and connect customers with the right sales rep
- Enthusiastic, approachable, self-motivated; able to engage customers in a busy retail environment
- Strong organizational and multitasking skills to manage customer interactions and leads
- Ability to work well independently and as part of a team to achieve organizational goals
- Flexible hours between 10 am to 7pm Sunday to Saturday
- In-store at designated retail locations
- May require occasional travel between locations depending on business requirements
Desired Qualifications
- Basic experience with CRM systems or lead-tracking tools is a plus
- post-secondary students
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