Customer Sales Representative
On-siteKamloops, British Columbia, Canada
Job Summary
Proactively approach and engage in-store customers to build rapport, answer questions, and offer product recommendations. Educate shoppers on available products and their needs, then qualify potential leads by assessing interests. Connect prospective buyers with sales representatives and gather detailed customer information for follow-up. Track and report activities accurately in CRM systems while ensuring retail spaces remain organized and stocked. Assist in tracking interactions and feedback to inform sales strategy. This role supports the organization's overall success through direct customer interaction and lead generation.
Required Qualifications
- Experience in customer service, sales, or retail, with a focus on in-person customer interactions
- Excellent verbal communication and interpersonal skills, with the ability to engage customers effectively
- Ability to present products clearly and confidently, while tailoring messaging to individual customer needs
- Ability to identify sales opportunities and connect customers with the right sales rep
- Enthusiastic, approachable, self-motivated; able to engage customers in a busy retail environment
- Strong organizational and multitasking skills to manage customer interactions and leads
- Ability to work well independently and as part of a team to achieve organizational goals
- Flexible hours between 10 am to 7pm Sunday to Saturday
- In-store at designated retail locations
- May require occasional travel between locations depending on business requirements
Desired Qualifications
- Basic experience with CRM systems or lead-tracking tools is a plus
- post-secondary students
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