Customer Sales Associate
$41,000–$82,809 year
On-site · Tolleson, Arizona, United States
Job Summary
Provide support to customers and resolve problems to ensure satisfaction; partner with customers to grow sales by identifying related products or add on extensions; process customer orders and respond to inquiries, questions or complaints regarding Parts and Supply offerings and offer solutions to ensure customer satisfaction and future sales; keep current on knowledge of Trane products, offerings, and promotions to deliver a premier customer experience and drive sales; interact with customers both on the phone and in person; execute quote and order management processes with high accuracy to expedite fulfillment and ensure customer satisfaction and timely delivery; assist with warehouse/inventory management as needed; flexibility to work overtime/weekends as required.
Required Qualifications
- H.S. Diploma or General Education Degree (GED)
- Inside sales, retail, or related experience
- Experience in a fast-paced, customer focused environment with a focus on customer service, continuous improvement, and safety
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