Customer Sales Associate
$37,700–$76,195 year
On-siteBloomington, Indiana, United States
Bloomington, Indiana, United StatesOn-siteFull Time$37,700–$76,195 yearEntry LevelHigh School Or EquivalentEnterprise
Full TimeEntry LevelHigh School Or EquivalentEnterprise
Job Summary
Provide support to customers by resolving parts or equipment issues, identifying related products to grow sales, and responding to inquiries or complaints regarding Trane Supply offerings. Process customer orders, execute quote and order management with high accuracy, and enter invoices to expedite fulfillment. Interact with customers on the phone and in person while keeping current on product knowledge and promotions to drive sales. Assist with warehouse and inventory management as needed. Work on-site five days with flexibility for overtime or weekends.
Required Qualifications
- H.S. Diploma or General Education Degree (GED)
- Inside sales, retail, or related experience
- Experience in a fast-paced, customer focused environment with a focus on customer service, continuous improvement, and safety
- Proven experience in building customer relationships and maintaining professional customer service even in challenging situations
- Flexibility to work overtime/weekends, as required
- Safety Sensitive Role: Yes (requires passing additional drug screening)
Desired Qualifications
- Solid understanding of our product offerings
- Consistently achieve sales goals
- Exceptional problem-solving skills
- Taking ownership of the order management process
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