Customer Sales and Service Representative

Customer Sales and Service Representative role focused on assisting customers with parts, researching and recommending parts, providing quotes, taking orders, and generating new and add-on sales for OEMs and industrial customers in fluid power, automation products, and related equipment. Responsibilities include processing orders and quotes via email/phone, confirming stock and back-order status, investigating defects and damages, assisting walk-in customers with technical support and order processing, handling returns and credits, and growing the account base through upsell and professional service. Requires effective communication, problem-solving, organizational skills, ability to learn quickly, and a professional phone presence; background in fluid power products and sales experience (tele sales or outside sales) is highly valued. Education and training opportunities in product and application areas are noted, along with travel within a regional area.