Customer Retention Associate
On-siteOwensboro, Kentucky, United States
Job Summary
Build strong customer relationships by supporting lease agreement renewals, managing account balances via phone and field visits, and providing solutions for successful account management. Maintain accurate customer records, collect revenue, and assist with merchandise returns, deliveries, and quality assurance inspections. Help create positive experiences while representing the company professionally in both store and field environments. This role requires a valid driver's license, ability to lift 50–300 pounds, and a satisfactory driving record. Join a team with unlimited bonus opportunities, a five-day work week, and comprehensive benefits including medical, dental, vision, and a 401(k) match.
Required Qualifications
- At least 18 years old
- Able to safely lift, load, and dolly merchandise weighing 50–300 pounds
- Able to legally operate a company vehicle with a valid driver's license
- A satisfactory driving record (MVR)
- Ability to meet driver qualification requirements
- Ability to pass a DOT physical (where required)
- Ability to pass a drug screen
- Ability to pass a criminal background check
- Ability to pass an agility test
Desired Qualifications
- Bilingual
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