Customer Replenishment and Account Operations Manager
$120,000–$120,000 year
HybridSan Jose, California, United States
Job Summary
Lead supply chain processes supporting demand planning, inventory management, and fulfillment for major retail and distribution accounts. Drive Collaborative Planning, Forecasting, and Replenishment (CPFR) conversations while leveraging AI to analyze ad plans, sales data, and market conditions for accurate forecasting. Serve as the primary supply chain interface to address performance issues, manage improvement initiatives, and execute vendor compliance requirements. Partner with sales organizations to facilitate quarterly revenue objectives and report metrics to optimize supply chain performance. This hybrid role requires 2–3 days onsite at the San Jose, CA office, with a base salary of $120,000–$160,000.
Required Qualifications
- More than 8 years of supply chain/operations experience of North America eTail/Retail/ Distribution channels
- Excellent relationship building skills with internal and external partners
- Strong communication and influencing skills
- Strong leadership skills including teambuilding and conflict management and resolution
- Thorough knowledge of forecasting and inventory modeling
- Excellent understanding of supplier and channel supply chains
- Strong knowledge and understanding of how to analyze business problems including driving best practices
- Knowledge of key retail service level metrics such as In-Stock, Fill Rate and Delivery Performance
- Bachelor's degree
- Must be able to work onsite at our San Jose, CA office 2–3 days per week
Desired Qualifications
- Project management skills with capability to manage cross functional teams
- Experience with a Vendor Managed Inventory model/relationship
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.