Customer Rep Assoc II - Intermittent
$47,902–$47,902 year
On-siteNorth Haven, Maine, United States
North Haven, Maine, United StatesOn-sitePart Time$47,902–$47,902 yearLarge
Part TimeLarge
Job Summary
Maintain a calm, welcoming atmosphere at the North Haven ferry terminal by managing vehicle queues, selling tickets, and collecting fares according to published tariffs. Count sales and money collected during shifts, prepare cash reports, and provide schedule and fare information to customers in person and by phone. Clean and maintain the terminal's interior and exterior while performing security awareness training and screening vehicles and passengers. Work weekends and holidays as needed to cover staff on leave, obtaining a TWIC card within 30 days of hire.
Required Qualifications
- TWIC (Transportation Workers Identification Credential) Card
- A training, education, or experience in office and administrative support work
- Competency in applying a solid knowledge of the principles and practices of quality customer service
- Ability to use independent judgment in handling exceptions to established work assignments, priorities, and schedules
- Qualifications of Customer Representative Assistant I
- Qualifications of Customer Representative Assistant II
- Must obtain a TWIC Card within 30 days of hire
- Must provide evidence of the listed experience
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.