Customer Relationship Assistant

Serving as the first point of contact for customers, understand and protect all customer information while proactively engaging with each interaction to build strong relationships. Accurately and efficiently process a wide variety of monetary transactions, balance cash drawers, and confidently explain bank product benefits to guide current and potential customers through routine transactions, new services, or issues. Actively listen to customer inquiries to offer product recommendations that fill financial needs and play an active role in assisting with problems or questions. Maintain partnerships with team members to enhance the customer experience and complete required training in a timely manner.