Customer Relations Specialist (Remote Support Role)
RemoteUnited States
Job Summary
Serve as the primary point of contact for client communication via email, phone, and messaging. Assist clients with planning and organizing travel arrangements, including accommodations, cruises, and vacation packages. Respond to inquiries with accurate, timely information while maintaining organized records of client details and bookings. Research destinations and resorts to match client preferences, then collaborate with suppliers and booking platforms to ensure service accuracy. Provide pre-travel guidance and follow-up support after trips. This flexible, remote independent contractor role offers access to training, tools, and mentorship within a supportive team environment, with performance-based earning potential and no cap.
Required Qualifications
- Strong communication and interpersonal skills
- Ability to stay organized and manage multiple client requests
- Comfortable working independently in a remote environment
- Attention to detail and problem-solving mindset
- Basic computer and internet navigation skills
- Candidates should be authorized to work in their country of residence
Desired Qualifications
- Customer service, hospitality, or travel experience
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.