Customer Relations Specialist
On-siteGreen Bay, Wisconsin, United States or De Pere, Wisconsin, United States
Job Summary
Serve as the main point of contact for customer communications, addressing inquiries and resolving concerns promptly while coordinating with internal departments to ensure accurate order processing and fulfillment. Maintain detailed records of all customer interactions and transactions, and assist with managing and updating customer data in the CRM system. Collaborate with team members to support company goals and deliver high-quality service in a fast-paced environment. This role acts as a vital link between customers and internal teams at The AmeriLux Family of Companies, fostering strong, long-lasting relationships within the logistics industry.
Required Qualifications
- Excellent communication and interpersonal skills, with the ability to build strong customer relationships
- Ability to manage multiple tasks in a fast-paced environment
- A positive attitude with a willingness to learn about the logistics industry
- Team player mindset, adaptable, and proactive in problem solving
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