Customer Relations & Sales Ambassador - Spanish
Hybrid · Amsterdam, North Holland, The Netherlands
Job Summary
Customer Relations & Sales Ambassador role focusing on bilingual (Spanish/English) customer support and sales touchpoints, handling inquiries via email, phone and social media, identifying sales opportunities, delivering personalized service, and working toward KPIs with a customer-first mindset. Responsibilities include resolving order issues, providing product recommendations, applying solutions-oriented problem solving, maintaining authentic, human interactions, and contributing to brand experience. On-the-job onboarding and training are provided; shifts include a mix of office and home-based work, with a hybrid model at The Edge West in Amsterdam. Benefits include discounts, cultural activities, and professional development opportunities.
Required Qualifications
- MBO or HBO level (secondary/higher vocational education) or a completed college degree.
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