Customer Relations Representative
$34,382–$34,382 year
On-site · Blue Springs, Missouri, United States
Job Summary
POSITION SUMMARY: Performs responsible administrative, customer service, and supervisory duties related to the daily operation of the front counter at the 50+/Community Center. Oversees front counter staff and volunteers, assists patrons and program participants, coordinates registrations and facility rentals, maintains accurate records and reports, and helps ensure efficient and professional delivery of services to the public. KEY RESPONSIBILITIES: Oversee front counter operations, staff supervision, customer service, registrations, meal/transportation coordination, facility rentals, and related reporting. Requirements include high school diploma, 2+ years of experience, CPR/AED certification, and proficiency with Microsoft Office. The role emphasizes supervisory duties, data management, and providing courteous public service to older adults and community members.
Required Qualifications
- High school diploma or equivalent required
- CPR/AED certification required within six (6) months of employment
- Coursework in bookkeeping, accounting, or office administration preferred
- Basic computer skills and proficiency with Microsoft Office products required
- 2+ years of experience in customer service or administrative work, including supervising staff or volunteers and working directly with the public
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