CUSTOMER RELATION SPECIALIST
$29,120,000–$31,200,000 year
On-siteColumbus, Ohio, United States
Job Summary
Verifies order information for accuracy, corrects discrepancies, and processes cash balances, deliveries, sales orders, and account balances per corporate guidelines. Manages counter inquiries, processes payments, solves customer complaints, and completes credit applications and financing paperwork. Communicates with internal and external personnel professionally while maintaining accurate files to maximize productivity. Performs clerical support for store staff as needed. Requires excellent communication skills, basic numerical reasoning, and knowledge of Microsoft Office. Full-time regular position with competitive benefits including health, dental, vision, and 401K.
Required Qualifications
- High school diploma or equivalent combination of education and experience
- Basic reading and comprehension skills
- Basic numerical reasoning skills
- Ability to complete paperwork in an accurate, neat and efficient manner
- Demonstrated knowledge of software, including Microsoft Office
- Excellent organizational skills
- Ability to sit, stand, bend, stoop, and reach regularly
Desired Qualifications
- Previous clerical experience
- Excellent verbal and written communication, and listening skills
- Outstanding customer service skills
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