Customer Quality Specialist (m/w/d)
On-siteHeidelberg, Baden-Wurttemberg, Germany
Heidelberg, Baden-Wurttemberg, GermanyOn-siteFull TimeEnterprise
Full TimeEnterprise
Job Summary
Conduct central quality support for sales and manage customer quality inquiries through dedicated conversations and site visits. Coordinate customer complaints with internal interfaces, process claims including cost adjustments, and apply product expertise in Busch-Jaeger, KNX, and low-voltage systems. Analyze quality metrics, monitor improvement processes, and lead audits while supporting supplier quality management. Requires onsite presence, a Bachelor's degree in industrial engineering, three years of experience, and C2 German/C1 English proficiency.
Required Qualifications
- Bachelor-Studium der Fachrichtung Wirtschaftsingenieurwesen oder vergleichbares Studium
- Zusatzqualifizierung im Qualitätsmanagement als zertifizierter Qualitätsmanager oder Qualitätsmanagementbeauftragter
- Mindestens 3 Jahre Berufserfahrung
- Deutschkenntnisse C2
- Englischkenntnisse C1
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