Customer Program Spec II
On-siteSingapore, Singapore
Job Summary
Execute order management for production, NPI, and RMA orders by obtaining missing information, managing date research, and ensuring on-time shipments. Handle commercial responsibilities including timely quote preparation, accounts receivables, claims, and credit memos. Maintain Customer Dashboards and ERP systems with weekly updates while escalating misalignments and material shortages to supervisors. Provide occasional status updates to customers via phone or email and attend production meetings as needed. Requires associate's degree, 2-4 years of experience, and strong SAP/Excel skills. Join Ultra Clean Technology in Singapore to support the semiconductor industry's growth across smartphones and AI devices.
Required Qualifications
- Associate's degree or equivalent in technical, business, or financial discipline or equivalent experience
- 2-4 years of experience in customer service or program management
- Strong computer skills (MS Office suite, particularly Excel and MS Project) and database (SAP or related ERP at the site) experience
- Must be organized and data/fact driven
- Exceptional analytical skills
- Excellent problem-solving abilities
- Attention to detail and exceptional organization and follow up skills
- Good communication skills and ability to interact with internal and external
- Customer-focused mindset
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