Customer Program Manager
On-siteSanta Barbara, California, United States
Santa Barbara, California, United StatesOn-siteFull TimeAssociates DegreeAEROSPACELarge
Full TimeAssociates DegreeLargeAEROSPACE
Job Summary
Direct Program operations for JIT Forward Stocking Locations, including inventory strategy, budget compliance, and workflow prioritization to ensure error-free, on-time delivery. Maintain positive relationships with customers and suppliers while overseeing AS9100 training, quality work instructions, and document controls. Investigate and resolve process deficiency claims, coordinate facility maintenance, and engage with customer auditors to ensure specification execution. Analyze workflow and labor reports to recommend organizational changes and process improvements aligned with aerospace industry standards.
Required Qualifications
- Bachelor's or management training, as required degree or 3+ years related experience and training; or equivalent combination of education and experience, which may include sales, distribution and inventory management
- Demonstrated ability to provide excellent customer service/and real-time problem-solving strategies
- Supervisory experience is required, with proven ability to motivate others to strive to meet or exceed objectives
- Strong process management and process improvement skills and/or experience with JIT Contract programs
- Aerospace industry product knowledge is required
- In-depth knowledge and experience in the use of integrated database systems and computer software, including Microsoft Office Suite tools, specifically, Word, Excel and PowerPoint, Access
- Strong working knowledge of Microsoft Office (Excel, Word, PowerPoint) is essential
- experience using Copilot or other AI tools to enhance productivity
Desired Qualifications
- experience with Copilot or other AI tools to enhance productivity
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