Customer Professional II
$42,120–$42,120 year
On-site · Minneapolis, Minnesota, United States
Minneapolis, Minnesota, United StatesOn-siteFull Time$42,120–$42,120 yearMid LevelHigh School Or EquivalentFinancial ServicesEnterprise
Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Enterprise
Industry
Financial Services
Job Summary
Serve as a front-line point of contact for advisors, clients, and relationship partners to handle service issues, research questions, process service requests, and resolve routine transactions over the phone. Escalate complex issues to service partners, document interactions, and provide accurate information on company policies, products, and systems while delivering timely, high-quality customer service in a high-volume environment.
Required Qualifications
- High school diploma or GED
- 0–1 year of relevant experience required
- Excellent customer service skills
- Ability to clearly explain policies and concepts in simple terms
- Strong written and verbal communication skills
- Proven ability to manage multiple priorities in a fast-paced environment
- Strong troubleshooting skills, including identifying and resolving root causes
- Visa Sponsorship not required
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.