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Richmond MarketingPosted 3 weeks ago

Customer Planner/ Front of House

On-siteBelfast, Northern Ireland, United Kingdom

Full TimeEntry LevelSmall

Job Summary

Manage sales and sample order processing while liaising with logistics partners, customers, and sales reps to ensure goods are delivered on time. Issue daily and weekly order reports, handle customer queries, and process credit note requests with strict adherence to daily cut-off deadlines. Execute front of house duties including telephone support, hospitality, board room setup, and organizing monthly office events. Maintain office upkeep, manage stationery, and coordinate hotel bookings. Work within a small admin team to support the sales organization.

Required Qualifications

  • Very high attention to detail
  • A resilient self-starter with an ability to work on own initiative
  • Strong organisational skills, with an ability to stay focused on assigned tasks
  • Can prioritise and manage time to ensure all tasks are completed to avoid delays or missed deadlines
  • Is computer literate with a high level of proficiency in ERP systems (Order processing)
  • Minimum 1-2years experience In customer planning/order processing
  • Is approachable and collaborative

Desired Qualifications

  • FMCG experience in Retail or Wholesale sectors would be useful

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