Customer/Partner Services Representative

Respond to partner inquiries via phone, email, and written correspondence while assisting with donations, product orders, account updates, and prayer requests. Research and resolve partner concerns promptly and accurately, documenting all interactions and updates in the ministry database. Follow up with partners to ensure questions and issues are fully resolved, encouraging and thanking them for their support of the ministry's mission. This role requires a high school diploma or GED, one or more years of call center or customer support experience, strong communication skills, and proficiency with Microsoft Office. Spanish speaking ability is a plus. Candidates must demonstrate a strong Christian faith and alignment with Jewish Voice Ministries International's mission to proclaim Yeshua to the Jew first.