Customer Operator
On-site · El Paso, Texas, United States
El Paso, Texas, United StatesOn-siteFull TimeEntry LevelNot SpecifiedEnterprise
Type
Full Time
Level
Entry Level
Education
Not Specified
Company size
Enterprise
Job Summary
Deliver exceptional customer service in a fast-paced environment by assisting customers with service-related inquiries both over the phone and in person. Responsibilities include answering calls, scheduling service appointments, processing repair requests, and maintaining accurate records. Candidates should demonstrate strong interpersonal and communication skills, as well as proficiency in using computers for documentation. Compliance with all CarMax policies and safety standards is essential.
Required Qualifications
- Exceptional customer service skills
- Telephone etiquette and active listening skills
- Intermediate computer skills including spreadsheet knowledge
- Ability to perform multiple duties in a fast-paced environment
- Ability to communicate effectively with associates and customers
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