Customer Operations Representative
On-site · Tokyo, Tokyo, Japan
Job Summary
Customer Operations Representative at PTC focused on processing orders, revenue and invoicing within the Quote to Cash process, collaborating across Sales, Customer Success, Revenue, and Finance to solve problems and drive solutions. The role emphasizes operational excellence, ownership, cross-functional teamwork in a global, fast-paced environment, and an interest in emerging technologies such as RPA and AI. The position supports helping customers and stakeholders achieve success and participates in initiatives that improve business processes and outcomes. The role also highlights engagement with a dynamic and learning-oriented culture, with opportunities to grow within a global software company.
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