Customer Operations Manager
$50,000–$70,000 year
On-site · Grimsby, England, United Kingdom
Grimsby, England, United KingdomOn-siteFull Time$50,000–$70,000 yearMid LevelNo RequirementEnterprise
Type
Full Time
Level
Mid Level
Education
No Requirement
Company size
Enterprise
Job Summary
The Customer Operations Manager oversees day-to-day operations, managing customer contracts and ensuring exceptional service delivery. Requires leadership and operational expertise, with a strong focus on KPI management and customer relationship.
Required Qualifications
- Line manager responsibility
- Experience in handling customer inquiries and resolving issues
- Proven experience in managing customer relationships
- Leadership and people management
Desired Qualifications
- Operational expertise
- KPI Management
- Continuous Improvement
- Collaboration
- HSEQ knowledge
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