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Chez NestorPosted 1 week ago

Customer Operation B2B - Stage 6 mois

HybridParis, Île-de-France, France

Internship

Job Summary

Manage operational workflows by qualifying interventions, ordering services, and scheduling artisan visits while creating work orders and maintaining dashboard organization. Track intervention processing, verify service quality across cleaning and move-in/out checks, and formalize feedback loops. Coordinate key logistics via Keynest, monitor inventory across Barbusse, Louis, Chaligny, and Douai sites, and handle technical tickets in Zendesk. Resolve operational emergencies with external vendors and source new partner relationships. Monitor billing operations related to residential activities.

Required Qualifications

  • excellent organisation
  • methodological mindset
  • great rigor
  • autonomy
  • reactiveness
  • ability to maintain composure under pressure and stress
  • comfort with computer tools
  • Microsoft suite proficiency
  • data processing or reporting skills
  • strong interpersonal skills for exchanging with service providers and artisan partners
  • French written and spoken proficiency

Desired Qualifications

  • English language skills

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