Customer On-Site - Louisville, KY
$52,000–$62,400 year
On-siteJeffersonville, Indiana, United States
Job Summary
Serve as the primary point of contact for client leadership and workforce, managing day-to-day worker support, onboarding, and scheduling. Facilitate worker introductions, coordinate interviews, and oversee vetting and drug testing end-to-end. Act as the bridge between the site, operations, and support teams to communicate updates, attendance issues, and staffing changes. Identify and resolve performance concerns, handle incident escalations, and ensure adequate staffing coverage. Manage shift distribution, PPE allocation, and wallet expansion opportunities within the account. Work Mon-Thu 5am-4pm and Fri 5am-11am for 50+ hours weekly.
Required Qualifications
- High School Diploma or equivalent
- 1–2+ years of experience in operations or customer-facing environments, including but not limited to: staffing, manufacturing, warehouse, retail, food service, teaching, or on-site coordination
- Strong interpersonal, verbal, and written communication skills (email and in-person)
- Professional demeanor and ability to represent Traba with both workers and client stakeholders
- Polished and presentable in a customer-facing environment
- Warm, friendly, and approachable, with the ability to coach workers and confidently enforce standards
- Organized, detail-oriented, and a proactive problem solver
- Comfortable working in fast-paced, dynamic warehouse environments
Desired Qualifications
- Associate's or Bachelor's degree
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