Customer On-Site - Cincinnati, OH
$49,920–$54,080 year
On-siteCincinnati, Ohio, United States
Job Summary
Serve as the primary point of contact between Traba's workforce and client leadership, managing day-to-day worker support, onboarding, and scheduling. Build strong relationships with site supervisors and workers to ensure timely updates, feedback, and smooth communication across teams. Facilitate worker vetting, drug testing, and first-day check-ins while overseeing performance, incident management, and shift coverage. Act as the bridge between the facility, internal operations, and worker support teams to resolve issues and drive account growth. This role requires bilingual communication and professionalism within a fast-paced warehouse environment.
Required Qualifications
- High School Diploma or equivalent
- 1–2+ years of experience in operations or customer-facing environments, including but not limited to: staffing, manufacturing, warehouse, retail, food service, teaching, or on-site coordination
- Strong interpersonal, verbal, and written communication skills (email and in-person)
- Professional demeanor and ability to represent Traba with both workers and client stakeholders
- Polished and presentable in a customer-facing environment
- Warm, friendly, and approachable, with the ability to coach workers and confidently enforce standards
- Organized, detail-oriented, and a proactive problem solver
- Comfortable working in fast-paced, dynamic warehouse environments
Desired Qualifications
- Associate's or Bachelor's degree
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