Customer Marketing Manager
RemoteUnited States
Job Summary
Produce case studies, video testimonials, and live storytelling opportunities showcasing success from Fortune 500 clients. Partner with commercial and client-facing teams to surface customer voices for press, analyst, and content moments, translating messaging priorities into sharp proof points. Equip the sales team with use-case-specific assets and prep customers for speaking opportunities across in-person and virtual events. Develop programming for executive roundtables and dinners to deepen strategic relationships, while curating a peer-to-peer community for Nadia champions. Own the customer advocacy engine to turn the install base into a powerful growth asset.
Required Qualifications
- 5+ years in customer marketing, advocacy, lifecycle, or product marketing
- A portfolio of published case studies, video testimonials, or reference programs you've personally built
- Natural commercial instinct
- Sharp storyteller
- Strong copywriter
- Proven executive presence
- Concise, structured communicator who leads with the headline
- AI-native
- Thrives in ambiguity without waiting for perfect information
- Low ego, high ownership
Desired Qualifications
- You can point to specific things you've automated, accelerated, or improved with AI in the last six months
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