Customer Logistics Manager - Dedicated Transportation
$60,000–$60,000 year
On-siteWichita Falls, Texas, United States
Job Summary
Oversee day-to-day operations and account management for an assigned function, leading direct reports to attain daily operational goals. Manage customer service satisfaction, staffing performance, and employee development while handling day-to-day planning, scheduling, and health and safety compliance. Ensure adherence to state, local, and federal regulations and make timely decisions to resolve unusual problems. Provide off-shift support during critical network disruptions and crises. Utilize advanced logistics industry knowledge and MS Office proficiency to lead exempt and non-exempt teams within international functional structures.
Required Qualifications
- H.S. diploma/GED
- Bachelor's degree in Business, Logistics, Supply Chain preferred
- Two (2) years or more relevant experience in supply chain, logistics, warehouse or industry related field
- One (1) year or more direct supervisory/leadership experience
- Proficiency in MS Office (Word, Excel, PowerPoint and Access)
- Logistics industry knowledge
- Knowledge and understanding of Customer/Company local and Federal regulations
- Fundamental knowledge of Supply Chain Management components
- Strong knowledge of Manufacturing and Production
- Ability to work within international functional teams
- High level analytical ability where problems are unusual and difficult
- Demonstrated technical and professional skills in job-related area
- Off shift support in the event of critical customer network disruption or crisis
- Makes decisions in a a timely manner
- Strong oral and written communications skills
- Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
- Ability to work independently and as a member of a team
- Flexibility to operate and self-driven to excel in a fast-paced environment
- Capable of multi-tasking, highly organized, with excellent time management skills
- Detail oriented with excellent follow-up practices
- You MUST be willing to commit yourself to align with our core values: Trust, Innovation, Expertise, Collaboration and Safety
- The ability to embrace and utilize Technology as part of your daily routine is crucial
- YOU are the management and professional representative of the Ryder organization
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