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flairPosted 12 months ago

Customer Implementation Manager

$42,000–$70,000 year

On-siteMunich, Bavaria, Germany or Munchen, Bavaria, Federal Republic of Germany

Full Time

Job Summary

Plan and execute customer implementation projects from initial planning through Go-Live, acting as the central point of contact for clients to ensure timely, technically accurate, and mutually clear project completion. Collaborate directly with customers deploying flair's cloud-based HR platform on Salesforce across Europe to deliver technical solutions while maintaining professional communication. Manage project timelines and expectations independently, ensuring all implementations meet quality standards and client requirements.

Required Qualifications

  • Full responsibility for projects from planning to Go-Live
  • Central contact person for customers
  • Independent management of implementation
  • Ensuring implementations are completed on time
  • Ensuring implementations are technically correct
  • Ensuring clear expectations on both sides
  • Working directly with customers
  • Introducing flair into existing Salesforce environments
  • Technical delivery
  • Professional communication

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