Customer Implementation Consultant
$110,000–$120,000 year
RemoteUnited States
EXPIREDUnited StatesRemoteFull Time$110,000–$120,000 yearDoctorate Or Professional DegreeSmall
Full TimeDoctorate Or Professional DegreeSmall
Job Summary
Own a full book of complex onboardings end-to-end, managing GeoLift accounts, cMMM setups, and non-API spend configurations while flagging data risks early. Run Data Onboarding Calls to address warehouse complexities and custom KPIs, then partner with Product, Data, Science, and Engineering to resolve customer-impacting issues and file detailed bug reports. Independently reproduce problems, write basic SQL queries to inspect data, and prototype AI tooling for recurring tasks. Build and share reusable documentation to strengthen team resources and contribute to cross-functional projects advancing company goals.
Required Qualifications
- 2+ years of experience in a customer-facing SaaS role
- Experience partnering with Product, Data, Science, and Engineering teams to resolve customer-impacting issues
- Hands-on experience with admin tooling, data troubleshooting, and understanding data warehouse connections
- Experience writing and executing basic SQL queries
- Proven track record of applying modern AI tooling to technical problem-solving and workflow improvements
- Excellent communication skills, both written and verbal
- Strong problem-solving ability with persistence in driving complex onboardings to resolution
- Detail-oriented with the ability to manage priorities and organize tasks across a larger book of concurrent onboardings
- Adaptability to shifting priorities, evolving processes, and complex technical challenges
- Curiosity and technical aptitude, with a willingness to deepen expertise in the Haus application and internal tools
- Collaborative mindset with the ability to work effectively across teams and contribute to team projects
Desired Qualifications
- Experience working with large Enterprise clients on contracts that exceed 300K+
- Background in marketing measurement, incrementality, or media mix modeling (cMMM)
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