Customer Greeter (Part Time)
On-siteNashville, Tennessee, United States
Job Summary
Greet all customers as they enter the store in a friendly and outgoing manner, actively promoting programs including CLUB Membership, VOC, and In-Store Pickup. Handle merchandise with care, distribute promotional materials, and ensure the entryway and surrounding work area remain clean, tidy, and safe. Check in all customers' merchandise for returns and verify Vendor representatives by completing visitor log information and controlling badges. Inform guests of special events, sales, or promotions while modeling brand standards with a visible name badge and appropriate dress code. Assist in the facilitation of firearm check-ins by notifying trained Outfitters, ensuring Greeters never accept or handle firearms. Maintain a professional image with a smile, eye contact, and welcoming body language to provide an over-the-top customer service experience.
Required Qualifications
- High School Diploma or Equivalent
- Excellent organization skills and attention to details
- Experience in a customer service environment
- Excellent verbal and written communication skills
- Adaptability to new processes and procedures
- Excellent self-motivation and initiative while unsupervised
- Must be able to lift up to 50 pounds
- Must be able to lift objects up to 20 pounds
- Must be able to move and lift objects up to 100 pounds or more (utilizing a team lift as needed)
- Must be able to work in low or high temperatures
- Must be able to work in outdoor elements such as precipitation and wind
- Must be able to work in noisy environments
- Must be able to walk and stand regularly
- Must be able to occasionally perform computer work
- Must be able to constantly communicate with others to exchange information
- Must be able to constantly repeat motions that may include the wrists, hands and/or fingers
- Must be able to perform tasks and duties under general supervision, using established procedures and innovation
- Must be able to choose from limited alternatives to resolve problems
- Must be able to make recommendations to work procedures, policies, and practices
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