Customer Expert for well known e-commerce - Swedish speaking - Chania, Crete
On-siteVästerås, Västmanland, Sweden
Västerås, Västmanland, SwedenOn-siteFull TimeStartup
Full TimeStartup
Job Summary
Handle inquiries about product orders, payments, and deliveries via phone, email, and chat while resolving complaints in a professional and timely manner. Serve as the primary point of contact for customer requests, ensuring smooth, reliable, and satisfying experiences for end-users. Exchange ideas and solutions with colleagues to continuously improve service quality. This role is part of a 'Great Place to Work' Certified team within Europe's most fashionable tech company. Candidates must relocate to Chania, Crete, and speak Swedish fluently with strong English skills.
Required Qualifications
- You're ready to relocate to sunny Greece
- You speak swedish fluently
- You have strong English skills – both written and spoken
- You've got an excellent eye for the detail
- Problem-solving is your superpower
- You can stay calm and professional - even when things don't go as planned
Desired Qualifications
- Customer support experience is nice to have, but not a dealbreaker!
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