Customer Expert for well known e-commerce - Swedish speaking - Chania, Crete

On-site Customer Service Agent in Chania, Crete for a well-known e-commerce brand. Responsibilities include handling inquiries via phone, email, and chat; managing product orders, payments, deliveries, and complaints; maintaining professional and timely service; collaborating with colleagues to ensure excellent customer experiences; and supporting relocation to Greece with flight and accommodation coverage. The role requires fluent Swedish, strong English, attention to detail, and ability to stay calm under pressure. Prior customer support experience is a plus. Relocation assistance and ongoing training are provided.