Customer Expert for well known e-commerce - Swedish speaking - Chania, Crete
On-site · Chaniá, Crete, Greece
Job Summary
Be the primary point of contact for customer requests for Europe’s fashion tech company, handling inquiries via phone, email, and chats to ensure smooth, reliable customer service experiences. Address product orders, payments, deliveries, and complaints in a professional and timely manner; collaborate with colleagues to exchange ideas and solutions; relocate to Crete with full relocation support; participate in training and development opportunities. The role emphasizes strong problem-solving, attention to detail, calm professionalism, and fluency in Swedish and English, with customer-support experience considered a plus.
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