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Halvia TalentPosted 11 months ago

Customer Expert for well known e-commerce - Swedish speaking - Chania, Crete

On-siteHelsingborg, Skåne, Sweden

Full TimeStartup

Job Summary

Conduct customer service operations as the primary point of contact for inquiries regarding product orders, payments, deliveries, and complaints via phone, email, and chat. Resolve issues professionally and timely while exchanging solutions with colleagues to ensure a seamless experience for end-users. Speak Swedish fluently with strong English skills to serve customers in this digital-first environment. Enjoy relocation support covering flight and accommodation, alongside a competitive salary including two extra payments annually and full paid training.

Required Qualifications

  • You're ready to relocate to sunny Greece
  • You speak swedish fluently
  • You have strong English skills – both written and spoken
  • You've got an excellent eye for the detail
  • Problem-solving is your superpower
  • You can stay calm and professional - even when things don't go as planned

Desired Qualifications

  • Customer support experience is nice to have, but not a dealbreaker!

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