Customer Expert for well known e-commerce - Swedish speaking - Chania, Crete
On-siteLund, Skåne, Sweden
Job Summary
Conduct customer service operations as the primary point of contact for inquiries regarding product orders, payments, deliveries, and complaints via phone, email, and chat. Ensure seamless, professional, and timely resolutions while exchanging ideas with colleagues to maintain a satisfying experience for end-users. This role requires fluent Swedish and strong English skills, along with a calm, problem-solving approach, and is based on-site in Chania, Crete. The company offers relocation support including flight and accommodation, a competitive salary with two extra salaries annually, health care, and full paid training.
Required Qualifications
- You're ready to relocate to sunny Greece
- You speak swedish fluently
- You have strong English skills – both written and spoken
- You've got an excellent eye for the detail
- Problem-solving is your superpower
- You can stay calm and professional - even when things don't go as planned
Desired Qualifications
- Customer support experience is nice to have, but not a dealbreaker!
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