Customer Expert for well known e-commerce - Danish speaking - Chania, Crete
On-siteKøge, Zealand, Denmark
Job Summary
Be the primary point of contact for customer requests via phone, email, and chat, representing the company's brand to end-users. Handle inquiries regarding product orders, payments, and deliveries, as well as complaints, ensuring every interaction remains professional and timely. Utilize these channels to provide a seamless customer experience and turn every customer into a happy one. Exchange ideas and solutions with colleagues while maintaining a calm, problem-solving approach even when plans go awry. This role supports Europe's most fashionable tech company in Chania, offering relocation assistance, competitive compensation, and full paid training for Danish-speaking candidates.
Required Qualifications
- You're ready to relocate to sunny Greece
- You speak Danish fluently
- You have strong English skills – both written and spoken
- You've got an excellent eye for the detail
- Problem-solving is your superpower
- You can stay calm and professional - even when things don't go as planned
Desired Qualifications
- Customer support experience is nice to have, but not a dealbreaker!
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