Customer Expert for well known e-commerce - Danish speaking - Chania, Crete
On-siteKolding, South Denmark, Denmark
Job Summary
Be the primary point of contact for customer requests via phone, email, and chat, representing Europe's most fashionable tech company. Handle inquiries regarding product orders, payments, deliveries, and complaints in a professional and timely manner to ensure smooth, reliable, and satisfying experiences for end-users. Exchange ideas and solutions with colleagues while maintaining a calm, professional demeanor even when situations do not go as planned. This role offers relocation support to sunny Crete, including flight tickets and accommodation, alongside a competitive salary package and full paid training.
Required Qualifications
- You're ready to relocate to sunny Greece
- You speak Danish fluently
- You have strong English skills – both written and spoken
- You've got an excellent eye for the detail
- Problem-solving is your superpower
- You can stay calm and professional - even when things don't go as planned
Desired Qualifications
- Customer support experience is nice to have, but not a dealbreaker!
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