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Halvia TalentPosted 11 months ago

Customer Expert for well known e-commerce - Danish speaking - Chania, Crete

On-siteGladsaxe, Region Hovedstaden, Kingdom of Denmark

Full TimeStartup

Job Summary

Be the primary point of contact for customer requests via phone, email, and chat, ensuring smooth, reliable, and satisfying experiences for end-users. Handle inquiries regarding product orders, payments, and deliveries, as well as complaints, always maintaining a professional and timely manner. Exchange ideas and solutions with colleagues to turn every customer into a happy one. This role requires fluent Danish and strong English skills, along with an excellent eye for detail and the ability to stay calm under pressure. We offer relocation support including flight and accommodation, a competitive salary with two extra salaries annually, health care benefits, and full paid training by certified instructors. Join our 'Great Place to Work' Certified company in Chania, Crete.

Required Qualifications

  • You're ready to relocate to sunny Greece
  • You speak Danish fluently
  • You have strong English skills – both written and spoken
  • You've got an excellent eye for the detail
  • Problem-solving is your superpower
  • You can stay calm and professional - even when things don't go as planned

Desired Qualifications

  • Customer support experience is nice to have, but not a dealbreaker!

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