Customer Experience Specialist (Retail Associate)
$27,040,000–$31,200,000 year
On-siteLexington, Kentucky, United States
Lexington, Kentucky, United StatesOn-siteFull Time$27,040,000–$31,200,000 yearEntry LevelSmall
Full TimeEntry LevelSmall
Job Summary
Greet every customer with authentic enthusiasm and craft unique experiences by matching guests with swim, SCUBA, or travel solutions. Maintain the facility's cleanliness and organization while solving problems with grace to turn challenges into positive interactions. Engage with clients via phone, email, or in person to deliver top-tier service and ensure every moment is memorable. This role requires a magnetic personality, strong problem-solving skills, and a passion for aquatic adventures, offering opportunities to grow certifications in SCUBA and swim.
Required Qualifications
- Training in the Diventures Way
- Knowledge of swim services
- Knowledge of SCUBA services
- Knowledge of travel services
- Passion to learn swim, SCUBA, and travel services
Desired Qualifications
- First Aid certification
- AED certification
- CPR certification
- O2 certification
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