Customer Experience Specialist
$31,200–$37,440 year
On-siteNew Hope, Tennessee, United States
Job Summary
Engage guests in thoughtful conversations, walk them through the Outlander and Outlander PHEV highlighting advanced technology and sustainability features, and answer real questions without pressure. Coordinate test-drive appointments with the dealership team, maintain visual excellence in the showroom, and collect customer insights to refine the overall experience. This automotive product specialty position follows a retail schedule Monday through Sunday with flexible evenings, weekends, and peak hours. Full-time and part-time opportunities are available for curious minds who enjoy teaching and learning in a calm, modern retail setting.
Required Qualifications
- Excellent communication and interpersonal skills
- Interest in automotive technology, sustainability, or clean energy
- Ability to explain complex features simply
- Comfortable in a modern retail showroom setting
- Positive, team-first attitude
- Flexible for evenings, weekends, and peak shopping hours
Desired Qualifications
- Experience in retail, hospitality, customer service, or brand education
- Experience with electric or hybrid vehicles
- Experience in experiential retail
- Strong enthusiasm for future mobility
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