Customer Experience Representative - Syracuse Airport
$39,520–$39,520 year
On-siteSyracuse, New York, United States
Syracuse, New York, United StatesOn-siteFull Time$39,520–$39,520 yearEnterprise
Full TimeEnterprise
Job Summary
Meet and greet customers professionally, providing superior service by communicating rental terms, vehicle features, and optional products. Handle incoming calls for reservations, rate quotes, and general inquiries while managing outgoing callbacks. Assist with rental returns by assessing vehicle condition and notify management of customer or vehicle issues requiring attention. Offer directions, maps, and local information to enhance the customer experience. Maintain regular attendance and punctuality while pursuing on-the-job training and development opportunities.
Required Qualifications
- Must be at least 18 years old
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
- High School Diploma or G.E.D.
- Must have a minimum of 2 years of customer service or sales experience in retail, guest services, or administrative support
- Must have a valid driver's license with no more than 2 moving violation and/or at-fault accident on driving record in the past 3 years
- No drug or alcohol related conviction on driving record in the past 5 years
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