Customer Experience Representative
$38,480,000–$38,480,000 year
On-siteToronto, Ontario, Canada
Job Summary
Create a welcoming experience for every customer by providing product recommendations, cannabis education, and operating the POS to handle payments and issue receipts. Restock shelves and support basic inventory tasks while ensuring compliance with cannabis regulations, including ID verification. This role requires strong communication skills, a customer-first attitude, and valid cannabis selling certification. You must be eligible to pass a Criminal Record Check, able to stand for extended periods, and lift up to 40 lbs. Join a supportive, team-oriented environment where you'll receive in-depth product training and ongoing learning opportunities as part of Canada's largest vertically integrated cannabis producer.
Required Qualifications
- Strong communication skills
- Customer-first attitude
- Cannabis selling certification (Selling It Right, SellSafe, CRTP, CRWTP, or CanSell)
- Minimum age requirement based on province (18/19+)
- Ability to stand for extended periods
- Ability to lift up to 40 lbs
- Eligible to pass a Criminal Record Check
Desired Qualifications
- Customer service, retail, or hospitality experience
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