Customer Experience Representative
On-site · Nanaimo, British Columbia, Canada
Job Summary
Customer Experience Representative at Indigo across Canada. Create a warm, welcoming store environment; use product storytelling to engage customers; curate product collections for each customer; maintain visual standards; model Indigo’s high-performance behaviors; stay informed on products, promotions, and programs; prioritize health and safety; respond to customer feedback promptly; be accountable and seek continuous self-improvement; contribute ideas to enhance employee and customer experience; comfortable with flexible schedules including evenings, weekends, holidays, overnights, and early mornings; able to move on the sales floor for extended periods and lift up to 40 pounds with proper technique; bilingual French/English required in Quebec; accommodations available on request during recruitment.
Required Qualifications
- Experience in specialty retail or a retail environment preferred but not required
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