Customer Experience Representative
$31,200–$35,360 year
On-siteMillburn, New Jersey, United States
Job Summary
Create a warm and welcoming environment in stores by engaging customers on the floor, curating specific product collections, and leveraging the brand to tell stories. Maintain visual standards and ensure health and safety protocols are followed while seeking information on new products, promotions, and programs. Take accountability for responding to customer feedback and share ideas with leadership to improve the employee and customer experience. This role requires weekend availability and the ability to work a flexible schedule including evenings, weekends, holidays, and early mornings. Candidates must demonstrate adaptability, attention to detail with stock replenishment, and the physical ability to lift up to 40 pounds.
Required Qualifications
- Weekend availability
- Experience in retail operations, warehouse operations or stockroom operations
- Attention to detail with stock replenishment standards and freight processing
- Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
- Demonstrated commitment to creating an exceptional employee and customer experience
- Ability to repetitive motions for an extended periods of time
- Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
- Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings
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