Customer Experience Partner – Transplants (Cairo)

Execute territory-level sales strategies to launch the Transplantation portfolio in Egypt, achieving assigned targets for chronic graft-versus-host disease treatments. Conduct structured call cycles across transplant centers and hematology units while mapping key accounts and Key Opinion Leaders to drive early adoption and formulary inclusion. Deliver compliant, scientifically accurate product presentations to physicians and coordinators, addressing customer objections and ensuring consistent experiences across all touchpoints. Monitor market intelligence on competitive developments and report launch uptake and account activation status to the Transplant lead. Maintain CRM records and complete mandatory training on pharmacovigilance and local regulations. Collaborate with Medical Affairs and Market Access to coordinate integrated solutions for targeted Healthcare Professionals.