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APM TerminalsPosted 2 weeks ago

Customer Experience Partner - SCM

On-siteGurugram, Haryana, India

Full TimeSenior LevelEnterprise

Job Summary

Manage customer channels, handle cases, and oversee onboarding and relationship management for clients within the Maersk environment. Execute contract and dispute management while performing skilled technical, administrative, or operational tasks as needed. Apply standardized work routines and exercise independent judgment to resolve problems, escalating non-routine issues to supervisors when necessary. This role supports the global leader in shipping services, which operates in 130 countries to simplify customer supply chains through seamless engagement and superior delivery networks.

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