Customer Experience Partner - Cold Chain Logistics
On-site · Ahmedabad, Gujarat, India
Ahmedabad, Gujarat, IndiaOn-siteFull TimeMid LevelNot SpecifiedEnterprise
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Enterprise
Job Summary
End-to-end ownership of customer relationships in Cold Chain Logistics; manage the full life-cycle of cold chain logistics—from sourcing to final delivery—ensuring temperature integrity, timely execution, and operational excellence; oversee customer accounts, collections, and dispute resolution with a customer-centric approach; coordinate finance and collections, and resolve financial disputes with internal teams and external partners.
Required Qualifications
- Strong stakeholder management across internal teams and external partners
- Demonstrates high ownership, initiative, and a proactive mindset
- Excellent analytical skills and program management capabilities
- Effective communicator with the ability to influence and drive outcomes
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