customer experience manager
$31,200–$31,200 year
On-siteDayton, Ohio, United States
Job Summary
Ensure all crew members deliver a fast, friendly checkout experience through personal contact and B.E.S.T. training. Lead assigned store operations by maintaining merchandising standards for candy, soda, and snacks, verifying front-end equipment, and executing opening/closing procedures. Perform store manager duties during absences while supervising crew recruitment, coaching, and development. Manage store cleanliness, recovery, and stock room maintenance, including moving merchandise up to 25 lbs and ascending ladders. Review corporate communications and react accordingly to support store leadership goals. Requires flexible scheduling including evenings, weekends, and overnight shifts. Hourly position starting at $15.00.
Required Qualifications
- High School Graduate or equivalent
- Minimum 2 years of management experience
- Ability to multi-task
- Creative thinking
- Ability to maintain composure under pressure
- Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
- Must be able to remain in a stationary, upright position for 80% of the time
- Must be at least 18 years old
- Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
Desired Qualifications
- College experience preferred
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