Customer experience manager
$35,360–$35,360 year
On-site · Melbourne, Florida, United States
Job Summary
Customer experience manager role at Five Below in Melbourne, FL, leading store operations and customer service excellence. Responsible for training crew on the BEST customer service experience, driving front-end performance to meet brand standards, supervising operations in the absence of the store manager, recruiting and developing crew members, coordinating merchandising and maintenance, and ensuring a fast, friendly checkout and a WOW store environment. Requires management experience (min 2 years), strong communication, multi-tasking, creative thinking, and flexibility to work varied shifts including evenings and weekends. The role emphasizes leadership within a high-energy, value-driven retail culture with a focus on delivering exceptional guest experiences.
Required Qualifications
- High School Graduate or equivalent
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.